| What
steps should I take to start processing credit cards?
Let's start with the basics! I'm
sure you've heard the term merchant account bandied
about the internet. We will examine here, what exactly
is a merchant account and what is required to get
started. Our goal is to get you up to speed with the
terminology and processes involved with getting set up
for a merchant account. A merchant account is simply a
relationship between a retailer and a merchant bank
that enables retailers to accept web-based credit card
payments from their customers. This is the account
into which a Merchant Account Provider deposits
payments into your business checking account from the
transactions made online. To qualify for a merchant
account, retailers must meet the bank's requirements.
charge4u.com is an industry leader
in merchant accounts and e-commerce. We offer a
speedy, secure and cost efficient payment real-time
processing. With charge4u.com, merchants can begin
accepting payments within a week of completing our
on-line application. Depending on your ability to
complete all the required documents in a timely
manner, your approval can be as quick as 24 hours.
The first question you need
to ask yourself is: Do I qualify for a merchant
account?
Merchant account providers require
merchants to meet certain requirements for opening an
account, requirements that often are particularly
strict for e-commerce businesses. In general, the
riskier the provider deems your business, the more
difficult it will be to open an account and set up
your web site for e-commerce.
What basic requirements
will you have to meet? What goes into determining
whether your business is risky? Why do the
requirements vary so widely?
To process credit cards online,
you need an Internet merchant account. This is the
account into which a merchant account provider
deposits payments made through your web site. All
business owners who plan to process credit cards must
have a merchant account.
Requirements for obtaining a
Merchant Account:
Almost every merchant account provider maintains the
following basic requirements for opening a merchant
account. If your business expects a relatively low
monthly charge volume of less than $5,000 per month,
you might merely be required to:
- Have a web site.
- Provide your business name or Doing Business As
(DBA) name.
- Clearly display your return policy.
- Have a U.S. checking account.
- Have a U.S. postal mailing address for the
checking account.
- Not be in active bankruptcy.
- Not have been convicted of credit card fraud or
a related felony.
- Not appear on the Terminated Merchant File List
or MATCH file.
The MATCH file is analogous to a
credit-reporting agency. It is a file maintained by
the credit card associations and contains information
about businesses that have failed to handle their
merchant processing responsibilities. You must work
with the company that originally placed you on MATCH
to get your named removed. You cannot get approved for
a merchant account if your name is on the MATCH list.
These are the minimum
requirements. Merchant Account Providers often ask for
more extensive information and documentation in
addition to that listed above especially for merchants
expecting more than $5,000 per month sales volume.
They may require you to:
- Provide tax returns.
- If these are not available, you might be asked
for proof of corporation, partnership, limited
liability, or nonprofit status.
- Submit to a site review and answer questions
about the company business plan. * Have good or
excellent credit.
- Provide trade references.
Why is it so difficult for
e-commerce businesses to get a merchant account in
comparison with a brick-and-mortar business?
In one word: risk. Transactions
conducted via the internet are considered by merchant
account providers to be by their very nature riskier
than "normal" transactions. As pointed out on AOTA.net,
e-commerce businesses present three types of risk to
the bank providing the merchant account:
Credit risk.
This is the risk the merchant account provider takes
with respect to the amounts you, as a merchant, might
owe the bank in the future. For new businesses with,
for example, $5,000 in charges per month, this risk
will be relatively low. Nevertheless, personal credit
history figures strongly into the decision-making
process for some merchant account providers.
Fraud risk.
This is the risk of incurring charge-backs due to the
fraudulent use of credit cards. Fraud risk is the
greatest concern for merchant account providers. As
described above, if the customer contests a charge,
the customer's bank is required to refund the money it
has fronted to the merchant. The customer's bank
passes this loss on to the merchant account provider,
which passes it on to the merchant. Newer businesses
and certain types of products are considered to be at
greater risk for fraud.
Contingent liability
risk. This includes not only fraud but
risks associated with unforeseen consequences of
marketing. Businesses that offer a lifetime service
guarantee present a large contingent liability risk
because if they should go out of business, the
merchant account provider could be held liable.
Of course, e-commerce businesses
can vary widely in risk. The following are factors
that are considered when determining risk. Different
merchant account providers place different weight on
each of these factors.
Length of time in
business. The longer you have been in
business, the better off you will be when applying for
a merchant account.
Type of product.
Retail sales is generally considered less risky than
sales of intangible products such as downloadable
videos or e-zine subscriptions.
Cost of items or
volume of sales. High-volume sales or
sales of big-ticket items are generally considered
riskier by merchant account providers. The more money
you make per month, the bigger the credit risk for the
merchant account provider.
Personal credit
history. Some providers consider this to
be the most important factor when considering an
application. This is not universally true, however.
Many merchant account providers consider risks
associated with fraud and contingent liability to far
outweigh personal credit history. Credit history takes
on added importance with time, however, as your
business increases in sales volume.
Tax returns.
The merchant account provider may look at tax returns
and other financial documents for proof of financial
responsibility. Individuals with higher incomes are
considered less risky because they are less likely to
file for bankruptcy if the business fails.
Here is a list of the
common fees and costs you can expect to pay from any
merchant account provider:
Internet discount rate.
An Internet discount rate is a fixed percentage taken
from every online transaction, usually two to three
percent. The internet rate will generally be higher
than card-swipe rates, the rate charged when the
merchant can swipe the customer's card through a
traditional point-of-sale (POS) terminal. The internet
discount
rate runs at a higher rate because it's not
face-to-face and is a riskier proposition for the bank
who provides the merchant account.
Transaction fee.
Merchant Account Providers typically have fixed
charges and It works like this. On a $100 sale, if the
discount rate was 2.39%, $2.39 would be deducted from
a $100 sale. There is a transaction fee charged to
each order and we'll use 30 cents is this example.
Therefore, on the $100 sale, the processor would keep
$2.69 , giving you, the merchant a net of $97.31.
Note, some banks deduct this fee at time of sale,
while most deduct it as a total of charges at the end
of each month. Visa & MasterCard and the processor
take a fee for every transaction.
Monthly fees and minimums.
There is a variety of charges levied on a monthly
basis by the bank, including a monthly statement fee
and/or a monthly minimum, excess usage fees, and
others.
Charge- backs.
Your merchant account provider may holdback, or
reserve, a percentage of your transaction receipts to
cover any contested charges. A chargeback is charged
to a merchant when a consumer claims their card has
been charged and the merchant has not delivered the
product or performed the service. A chargeback fee is
NOT charged when a merchant processes a return of a
charge to a consumer.
Reserve.
If your business is considered high-risk, you may have
to pay what's called a reserve. The reserve is usually
calculated as a percentage of the monthly credit card
volume. It is built up over time and held by the bank
in escrow to offset unexpected chargebacks.
The application process may seem
daunting, but keep in mind, the better the merchant
account provider understands your business, the better
the relationship is likely to be. Feel free to contact
a charge4u sales associate at: 1-877-791-9969. We will
be happy to answer any questions you may have
regarding the sign up process.
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